Use this text to answer questions in as much detail as possible for your customers.

You can manage your Lumiere subscription anytime through our customer portal!

To access your subscription:

1. Log in to your account using the email you used at checkout
2. Click Manage Subscriptions
3. Make any changes you need, updates save instantly
   

If you’re unable to access your account or need help, you can always reach out to us through this page and we’ll be happy to help.

Orders ship on business days and typically leave our facility within 1–3 business days. During high-volume periods or around holidays, processing and delivery times may be longer.

Once your order ships, you’ll receive a confirmation email with tracking information. After your package is handed off to the carrier, delivery timing is determined by the postal service, and we’re unable to speed up transit once it’s in their system.

If you haven’t received your tracking email or need help locating it, feel free to reach out and we’ll be happy to assist.

If something isn’t right with your order, we’re here to help.

Please contact us using this page and include:

• Your order number
• A brief description of the issue
• Photos (if your item arrived damaged or incorrect)

Once we receive your message, our support team will review it and get back to you as quickly as possible, typically within 1–2 business days.

Please note: issues must be reported within a reasonable timeframe after delivery so we can best assist you.

Lumiere is a daily functional wellness drink created for women, designed to support hydration, energy, gut health, and metabolic support in real life.

It’s not a sports drink, diet product, or detox. Lumiere is meant to be part of a simple daily routine, helping you feel more energized, clear, and supported without extremes or pressure.

Lumiere is thoughtfully formulated with electrolytes, essential vitamins, and a clinically studied probiotic, offering balanced energy without the crash.

Mix one scoop of Lumiere with 16–32 oz of cold water, shake or stir well, and enjoy.

Most customers drink Lumiere once daily, typically in the morning or early afternoon. You can adjust the amount of water to taste.

Lumiere is designed to be part of a consistent daily routine. For best results, use it regularly and pair it with adequate hydration and balanced nutrition.

Lumiere is available in the following flavors:

• Grape
• Strawberry
• Lemon Lime
• Tropical Paradise
  

Flavor availability may vary, and limited editions may be offered from time to time.

Lumiere’s Inner Glow Blend is an 800 mg proprietary blend that includes:

• L-Tyrosine
• Taurine
• Glycine
• L-Carnitine Tartrate
• Inositol
  

This blend is designed to complement Lumiere’s vitamins, electrolytes, caffeine, and probiotic for daily support.

Probiotics support the gut microbiome, which plays a role in digestion, nutrient absorption, and overall metabolic health. A balanced gut can help the body function more efficiently and support how you feel day to day.

Lumiere includes BPL-1®, a clinically studied probiotic strain, to support gut and metabolic pathways as part of a consistent wellness routine.

Yes. Lumiere is designed to fit into a wide range of lifestyles and eating patterns. It’s not a diet product and doesn’t require you to follow a specific plan to use it.

Lumiere can be enjoyed alongside balanced nutrition, whether you’re focused on general wellness, mindful eating, or simply staying hydrated and energized. As always, we recommend reviewing the ingredient list to ensure it aligns with your personal needs.

Yes. Lumiere is produced in facilities that follow strict quality, safety, and manufacturing standards. Our ingredients are sourced from reputable suppliers, and every batch is made with consistency and quality in mind.

While Lumiere is a dietary supplement and not a medication, we take formulation integrity and transparency seriously so you can feel confident adding it to your daily routine.